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Many Nokia Lumia 800 users have been experiencing battery issues. Nokia released an update which it claims fixed the issue. However, users said that not only did the update fail to address the issue, it further worsened the problem. On the other hand, the Nokia team that released the update says that it has tested the update and that it is working fine, completely disregarding the complains of the users.

The update that Nokia released to address the battery issue was termed 1600.2483.8106.11500 Lumia 800 update. This is what the Nokia team has to say about it,

“First of all, the primary target of the latest Lumia 800 update (1600.2483.8106.11500) was to enhance standby time as well as to bring an improvement to the issue reported by some customers in December, that their phone wasn’t able to access the full battery charge capacity correctly. We can confirm that we have successfully tested that those improvements are working.”

The team also said that they were well aware of the problems that have been cited by users about audio and camera settings. And said soon a series of updates will be released to address those problems,

“Additionally, we’ve noted your concerns regarding audio and camera settings and are going to address those in a series of future updates, ie. these will not be included in this specific update.”

The statement also stated that some users who continue to face battery issues may want to take the following measures:

“Also always use the original Nokia Fast USB Charger AC-16 or the Nokia Charging and Data Cable CA-185CD that came with your Lumia 800, as they are specifically designed to charge the Lumia 800 as efficiently as possible. Only a charger with an output of 1000mA will fully charge your Lumia 800 battery. If you have several Nokia chargers at home, just check the respective labels or plastic parts as the product name is mentioned there.”

Image courtesy John.

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  On January 31, 2012(3 years, 8 months ago.)

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