A Microsoft spokesperson had the following comment:
“In response to this emerging issue, we have temporarily taken down the latest software update for Samsung phones in order to correct the issue.”
No timescale for a revised update has been given other than it will be available “as soon as possible.”
The problem as reported seemed to occur at stage 6 of 10 of the update process, and seems to be restricted to Samsung handsets with certain firmware configurations. Affected handsets caused Zune software to display the following error:
RESTORATION ERROR
An error prevented the restoration of your phone to its previous version.
Your phone can’t be used in its present condition and there are no restore points for it on this computer. The phone might restart and return to normal if you disconnect it. For further assistance, contact your mobile operator.
ERROR CODE
C101002E
To prevent further problems Microsoft has temporarily halted distribution of the update to all Samsung WP7 handsets.
If you’re one of those affected, here’s a possible fix for those with bricked handsets:
* Unplug the handset from the computer and place on charge.
* Turn handset off.
* Turn handset back on holding Power + Camera + Volume Down buttons.
* Hold buttons for 15 seconds. Continue to hold if asked if you want to format SD card. Keep holding the three buttons until handset enters ‘Download mode’ which will reinstall the OS.
* If handset doesn’t reboot within 15 minutes, switch it off and on.
* Handset should be ready to set up again.
In the meantime, if you do find yourself in this predicament during the update process, Microsoft recommends disconnecting your device, pulling the battery and putting it back in to reboot the phone. If this fails, owners will need to contact their respective carriers.
Related News:
Recent Tech News
Verizon Wireless brings a cell phone that is specially built for the travelers. The full QWERTY phone is global ready, i.e. ready to roam with you in over 200 countries. It is a great phone for frequent flyers who needs stay connected where ever they go. This phone is slim, lightweight design and can be carried easily. Other features include TXT/Email, Stereo Bluetooth support, 2MP camera and a large 2.4-inch screen.
Dell’s consumer products division is not doing well lately, because of competition from cheap entry-level products in emerging markets by other companies. The company’s earnings reduced by a factor of three. Its shares tumbled in extended trade. Its consumer unit is struggling to slow down the decline in sales. Overall, Dell is struggling. Now the company is planning to revamp its consumer unit with sales of new touchscreen laptops and tablets featuring Windows 8 OS.
The case between Oracle and Google has dragged on for a while. The court had to determine whether or not Google had used Java APIs in the Android software and that were such infringements covered under fair use. While the jury did agree to the former, it was unsure to the latter question. Now, though, the jury has come out with a decision and it is in favor of Google, ruling that Google didn’t infringe Oracle’s patents.
The hard drive industry has been shrinking rapidly. There have been acquisitions and mergers left, right and middle. One of the main reasons is that the a lot of storage is now going into the clouds, offered by alternate tech giants and the traditional hard drive big-wigs are having a hard trying to catch up. The latest in the list of acquisitions is Seagate’s intents of buying the hard drive vendor LaCie at $186 million.
