Apple CEO Tim Cook has posted a letter to customers on the company’s website, apologizing for the user experience, and even pointing to some alternatives.

What Gadget you are getting this Holiday?

View Results

Loading ... Loading ...
1 Star2 Stars3 Stars4 Stars5 Stars (Rate This)
Loading ... Loading ...

Apple replaced Google Maps with its own offering in iOS 6. Ever since the release, users have been complaining and pointing out numerous errors. Now, Apple CEO Tim Cook has posted a letter to customers on the company’s website, apologizing for the user experience, and even pointing to some alternatives.


Apple launched their own Maps with iOS 6, few days ago. But the whole venture turned out to be pretty embarrassing for Apple. And to amend with angry users, Apple CEO Tim Cook issued an apology.

Cook said, “…We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.”

But what would be the solution for the current problem? To give an answer to that question, Cook said, “You can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their Web app.”

Here is the full apology letter:

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple’s CEO

Source : Apple

Buy Cheapest Related Product From Amazon.com


U.S. Court Approves Reconsideration Of Galaxy Tab Sales Ban

Hard Disk Drive Shipments Recover Fully, Set To Touch New High
You can also press the left/right arrow key on your keyboard to go to previous/next post
  On October 1, 2012(1 year, 11 months ago.)

Recent Products

Compare  
Buy Now | Compare  

What Do You Think?

Loading Disqus Comments ...
Loading Facebook Comments ...

Recent Search

Recent Tutorials

The trick will let you to check your Facebook messages in the original app without downloading Messenger and it works with both iPhone or Android phone.
Want to block all disgusting ads from your android device? Read the tutorial to know how you can block ads on your Android and save data.
Want to repair your memory card? It's very easy to fix corrupted or damaged memory card. In fact you can fix it by yourself.
Are you the one who is frustrated because of the speed of your Android device? No worries, the article will help you increase the speed of that device.
Lately, Google has updated its Google Docs. Now users can crop, rotate, and add borders to images in a document without leaving Google Docs.
Adobe CS products are not free, but the good news is you can now download Photoshop CS2 & all other CS2 product completely free and it's absolutely legal.
At the beginning level, many people don't know how to use Gmail properly. For them, a here's a helpful guideline.
Skype now allows you to call directly from your Outlook account. Find the step-by-step installation process from this tutorial.
This tutorial helps you quickly resolve four of the most common problems that occur with Windows XP.
After releasing Look Back, many people didn't like it. So Facebook planned to add an Edit tool to the feature and now you can edit your Facebook Look Back video.
Close You Have To Login
User:
Pass:
Login With »Login With TwitterLogin With Facebook