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Apple has released iOS 4.2.1.But some iPhone 4 users have reported that they are facing iTunes Error 1013 or 1611 while updating their iPhone 4 to iOS 4.2.1.There is no proper solution available on the Internet and this issue has already been reported to the Apple team.

The steps are given below.

For Mac OS X:

Step 1. Go to your “Applications” folder
Step 2. Go to your “Utilities” folder
Step 3. Launch “Terminal”
Step 4. Type “sudo nano /etc/hosts” (without quotes) and hit return
Step 5. Enter your password
Step 6. Use the down arrow key to find the “gs.apple.com” entries. Once the cursor is in front, make sure you comment out the line(s) by entering “#” (no quotes) in front of the text
Step 7. Save the file by pressing CONTROL+O on the keyboard
Step 8. Exit the nano editor by pressing CONTROL+X on the keyboard
Step 9. Restore your iDevice

For Windows

Step 1. Start –> Programs –> Accessories
Step 2. Run Notepad or WordPad
Step 3. Click “Open..” from File menu.
Step 4. Browse to Windows/System32/drivers/etc
Step 5. In “files of type:” select all documents
Step 6. Open “hosts”
Step 7. Delete all line that has “gs.apple.com” or something like that
Step 8. Hit Save
Step 9. Restore your device

That’s all.
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  On November 25, 2010(4 years, 4 months ago.)

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22 Responses

  1. Mal_one_eh Says:

    Thank you! this fixed my problem.

    Posted on February 9th, 2011 at 7:17 AM

  2. Jcb928 Says:

    If it will not save run as admin when you open wordpad.

    Posted on March 10th, 2011 at 8:58 AM

  3. XxQ8linxX Says:

    i have 2 gs.apple.com wich 1

    Posted on March 19th, 2011 at 2:27 PM

  4. Kluzman Says:

    What if i have no gs.apple.com line in my host file ?

    Posted on March 27th, 2011 at 9:55 AM

  5. Heather Says:

    Step 4. Browse to Windows/System32/drivers/etc

    I cannot find this? I am currently using Windows 7

    Posted on March 28th, 2011 at 3:50 PM

  6. Parsons6 Says:

    this didnt work for me

    Posted on March 28th, 2011 at 10:44 PM

  7. GARETH_HANDLEY Says:

    I HAVE NO GS.APPLE.COM IN MY HOST FILE WHAT NOW

    Posted on March 29th, 2011 at 3:58 PM

  8. A~Khan Says:

    I had the same issue while updating to 4.3.1, the trick which worked for me is that create a new user on your PC(i created Admin User) and login to new user & update with itunes. when the update will finish switch user and sync old backup….

    Posted on April 4th, 2011 at 10:51 AM

  9. Trevor Says:

    This article really helped me out, thanks!

    Posted on April 4th, 2011 at 11:16 PM

  10. ObiwanSpicoli Says:

    It works. You have to hit Ctrl+O and then enter, then Ctrl+X to exit.

    Posted on April 9th, 2011 at 12:32 AM

  11. Assaultman08 Says:

    on a windows based computer, follow the firsts steps of the process. instead of editing the Hosts file, remove it entirely and drag it onto the desktop, then Restore your iOS device.

    on a Mac, from desktop go to GO on toolbar, GO TO FOLDER, type in /etc/hosts, pull the hosts file out onto desktop, open it, add the # directly in front of gs.apple, ensure the space stays there, close it and save it, throw it back into its original location and Restore your iOS device.

    Posted on April 11th, 2011 at 1:26 AM

  12. Vb_zxc Says:

    Thanksssssssssssssssssssssssssssssssssssssssss

    Posted on April 11th, 2011 at 3:34 PM

  13. Musiclin Says:

    I get this everytime I update either my iPhone or iPad, so you need to Download the latest iTunes Software to a Temp Directory ( C: Temp ) Windows 7. You will need this later to reinstall iTunes. With your iPhone / iPod / iPad connected to your Computer, Go to Start / Control Panel / Uninstall Programs, scroll down to the program ” iTunes ” and double click to uninstall….don’t delete any other Apple Software ONLY iTunes.

    With your Iphone still connected to your Computer, go to the Temp directory you downloaded iTunes to and double click it to start the installation of iTunes…once the installation is complete, iTunes will recognise your iPhone and restart the Restore process….let it run it’s course until the restore is complete, then you will get a message telling you to Sync your iPhone / iPod from a Backup file, click Yes and let it do it’s thing and when complete your Gadget should be back to normal. This fix should apply to most versions of Windows.

    When you Sync your iphone normally, iTunes stores all the information in another directory, so that when you delete iTunes, all you are deleting is the program NOT all your previously Synced / Backup information.

    Goodbye Error 1611.

    Posted on April 17th, 2011 at 1:01 AM

  14. Tikhoy Says:

    NEED HELP!

    how can i restore my iphone 3gs 32gb (model: mc134ta) when this error “err = -3259″, will appear after downloading the update from itunes.

    Tikhoy
    (tikhoy@yahoo.com)

    Posted on April 21st, 2011 at 12:42 PM

  15. Smunks Says:

    me neither!

    Posted on April 21st, 2011 at 6:23 PM

  16. Phaethons Ride Says:

    Same, my “hosts” file did not have a line with “gs.apple.com” in it. So now what??? 

    Posted on May 14th, 2011 at 9:48 PM

  17. Aqua_leon Says:

    its not getting del showing error path not correct pls help

    Posted on July 12th, 2011 at 8:31 AM

  18. Aqua_leon Says:

    wen u try to save it , the file save with notepad only

    Posted on July 12th, 2011 at 9:27 AM

  19. Gmgrfresh130 Says:

    i did it and it still has error 1013 i deleted all gs.apple.com and it goes half way to the reboot and then error 1013

    Posted on August 15th, 2011 at 12:59 PM

  20. CHIKITA_0831 Says:

    I WHEN THROUGH ALL THE STEPS AND TO MY SUPRISE THEY IS NOTHING IS THAT FILE

    Posted on September 5th, 2011 at 7:33 PM

  21. Harold Brown Says:

    If you are connected through a USB hub try connecting to the USB on the computer. It solved my 1611 error when updating to IOS 5 on my iPad.

    Posted on October 13th, 2011 at 6:31 PM

  22. Sherly Says:

    This always fixed that stupid error for me http://howtofixstuff.blogspot.com/2012/01/how-to-successfully-fix-itunes-error.html

    Posted on January 9th, 2012 at 4:51 PM

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