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Apple has released iOS 4.2.1.But some iPhone 4 users have reported that they are facing iTunes Error 1013 or 1611 while updating their iPhone 4 to iOS 4.2.1.There is no proper solution available on the Internet and this issue has already been reported to the Apple team.

The steps are given below.

For Mac OS X:

Step 1. Go to your “Applications” folder
Step 2. Go to your “Utilities” folder
Step 3. Launch “Terminal”
Step 4. Type “sudo nano /etc/hosts” (without quotes) and hit return
Step 5. Enter your password
Step 6. Use the down arrow key to find the “” entries. Once the cursor is in front, make sure you comment out the line(s) by entering “#” (no quotes) in front of the text
Step 7. Save the file by pressing CONTROL+O on the keyboard
Step 8. Exit the nano editor by pressing CONTROL+X on the keyboard
Step 9. Restore your iDevice

For Windows

Step 1. Start –> Programs –> Accessories
Step 2. Run Notepad or WordPad
Step 3. Click “Open..” from File menu.
Step 4. Browse to Windows/System32/drivers/etc
Step 5. In “files of type:” select all documents
Step 6. Open “hosts”
Step 7. Delete all line that has “” or something like that
Step 8. Hit Save
Step 9. Restore your device

That’s all.
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  On November 25, 2010(3 years, 4 months ago.)
  • Mal_one_eh

    Thank you! this fixed my problem.

  • Jcb928

    If it will not save run as admin when you open wordpad.

  • XxQ8linxX

    i have 2 wich 1

  • Kluzman

    What if i have no line in my host file ?

  • Heather

    Step 4. Browse to Windows/System32/drivers/etc

    I cannot find this? I am currently using Windows 7

  • Parsons6

    this didnt work for me



  • A~Khan

    I had the same issue while updating to 4.3.1, the trick which worked for me is that create a new user on your PC(i created Admin User) and login to new user & update with itunes. when the update will finish switch user and sync old backup….

  • Trevor

    This article really helped me out, thanks!

  • ObiwanSpicoli

    It works. You have to hit Ctrl+O and then enter, then Ctrl+X to exit.

  • Assaultman08

    on a windows based computer, follow the firsts steps of the process. instead of editing the Hosts file, remove it entirely and drag it onto the desktop, then Restore your iOS device.

    on a Mac, from desktop go to GO on toolbar, GO TO FOLDER, type in /etc/hosts, pull the hosts file out onto desktop, open it, add the # directly in front of, ensure the space stays there, close it and save it, throw it back into its original location and Restore your iOS device.

  • Vb_zxc


  • Musiclin

    I get this everytime I update either my iPhone or iPad, so you need to Download the latest iTunes Software to a Temp Directory ( C: Temp ) Windows 7. You will need this later to reinstall iTunes. With your iPhone / iPod / iPad connected to your Computer, Go to Start / Control Panel / Uninstall Programs, scroll down to the program ” iTunes ” and double click to uninstall….don’t delete any other Apple Software ONLY iTunes.

    With your Iphone still connected to your Computer, go to the Temp directory you downloaded iTunes to and double click it to start the installation of iTunes…once the installation is complete, iTunes will recognise your iPhone and restart the Restore process….let it run it’s course until the restore is complete, then you will get a message telling you to Sync your iPhone / iPod from a Backup file, click Yes and let it do it’s thing and when complete your Gadget should be back to normal. This fix should apply to most versions of Windows.

    When you Sync your iphone normally, iTunes stores all the information in another directory, so that when you delete iTunes, all you are deleting is the program NOT all your previously Synced / Backup information.

    Goodbye Error 1611.

  • Tikhoy


    how can i restore my iphone 3gs 32gb (model: mc134ta) when this error “err = -3259″, will appear after downloading the update from itunes.


  • Smunks

    me neither!

  • Phaethons Ride

    Same, my “hosts” file did not have a line with “” in it. So now what??? 

  • Aqua_leon

    its not getting del showing error path not correct pls help

  • Aqua_leon

    wen u try to save it , the file save with notepad only

  • Gmgrfresh130

    i did it and it still has error 1013 i deleted all and it goes half way to the reboot and then error 1013

  • CHIKITA_0831


  • Harold Brown

    If you are connected through a USB hub try connecting to the USB on the computer. It solved my 1611 error when updating to IOS 5 on my iPad.

  • Sherly

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