Apple offers first generation iPod nano in Japan

Apple has finally stepped down to replace the malfunctioning [over heating] batteries of the first generation iPod Nano in Japan on Tuesday. Accordingly, the users of first generation iPod nano who have experienced overheating batteries (or have discolored or deformed batteries) can now contact AppleCare for a battery replacement……

Apple confirmed “very rare cases of overheating” in the battery of the iPod nano sold between September 2005 and December 2006, which distorted the shape of the device or made it unusable, the company said on its Japanese website.It offered to replace affected units, adding that concerned customers using the first-generation iPod nano can now get the battery replaced, it said.

The company noted the fault had been traced to a particular battery supplier, adding that other iPod nano models had no such recharging problems.The Ministry of Economy, Trade and Industry has said the recharging problems caused 27 overheating incidents, including six fires, which left four people with minor burns.

The ministry last week said Apple had separately notified it of 34 other “non-serious” overheating accidents related to the device. The ministry called Apple’s delay in doing so “truly regrettable.”The Japanese unit had put information on its website about the problems, including recommending battery replacements. However, the lack of prominence given to the warnings provoked criticism.

After two years of pushing and shoving by the Japanese government, Apple has finally relented, agreeing to replace first generation iPod nano music players sold in Japan at risk of overheating. The player exchange goes beyond Apple Japan’s battery replacement program already in effect for those consumers who complain.

According to Japan’s Ministry of Economy, Trade and Industry, of all the plastic black and white iPod nano players sold between September 2005 and December 2006, it confirmed 27 overheating incidents during recharging including 6 fires that left four people with minor burns.

Apple has determined that in very rare cases, batteries in the iPod nano (1st generation) sold between September 2005 and December 2006, may overheat and prevent the iPod nano from working and deform it.

Apple has received very few reports of such incidents, and the issue has been traced to a single battery supplier. Additionally, there have been no reports of such incidents with any other iPod nano model. If your battery shows signs of overheating, such as discoloration or deformity, stop using the iPod nano immediately and contact AppleCare as soon as possible for further assistance.

On Sunday, Apple added 34 other “non-serious” overheating incidents to the tally a delay in disclosure that Japanese officials called “truly regrettable.” Of course, today’s news begs the question of how Apple will handle this issue for all the affected iPod nanos sold outside of Japan.


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