Apple Tops In US Customer Satisfaction For Eighth Consecutive Time
For the eighth year in a row, Apple has come out on top of the annual American Customer Satisfaction Index (ACSI) and Apple earned the ACSI’s highest score ever with 87 out of a possible 100 points. In an environment where it isn’t uncommon for companies to pass the buck from one company to another when problems arise and it’s not unusual for customers to tell stories about Apple going above and beyond to right a wrong, even when it’s clearly the customers fault………………..