Apple has quietly implemented a major change in its iPhone return policy. Until recently, the company allowed customers to return an iPhone within 30 days but now this has been trimmed down to 14 days.
Apple rolled out the change to its online store. Although this change brings Apple at par with most US wireless carriers in terms of the smartphone return window, the company has been known for being rather generous by offering a 30-day margin. It is unclear exactly what has prompted this decision.
The good news is that Apple customers can still return their iPhone handsets without having to pay any restocking fee. Apple’s products already come with a 14-day return window. These include iPod, the Mac machines and all Apple accessories.
When iPhone was still gaining traction, the 30-day iPhone return window was hailed by Apple, and others, as a unique offering from the company. It was a gesture by Apple, of trust in its customers and of being confident enough of its products.
The reversal of the policy wouldn’t exactly have a lot of impact. For all we know, it may simply be a result of Apple trying to put up with the huge iPhone demand. Nonetheless, if would be prudent of you to remember this while making your next iPhone purchase from Apple so that you don’t end up trying to return the smartphone on the 15th day.