Ever since Apple launched the 15.4-inch Retina MacBook Pro, users have been complaining that the machine’s display suffers from a variety of problems. Most of these users have reported a ghosting problem with the display. And now, one specifically irked customer has launched a class action lawsuit against Apple over this issue.
The problem doesn’t seem limited to a few users and since the launch of the 15.4-inch machine, many users have taken to forums and online threads to express their annoyance. While Apple seems adamant on not acknowledging the problem publicly, some analysts have taken a shot at what the problem may be.
Apple currently ships these MacBook Pro machines in two flavors – one comes with an LG display whereas another has a display from Samsung. The ghosting or burn-in problem seems confined to such versions which feature the LG display. In other words, it would seem that LG’s displays feature sub-par quality whereas Samsung’s displays are fairly up to the mark.
A MacBook user, Beau Hodges, has now decided to sue Apple over the whole thing. Hodges has launched a class-action lawsuit against the iPhone maker, although the amount of damages that are being sought is unspecified.
The complaint filed by Hodges reads, “The performance disparity between the LG version and the Samsung version is particularly troubling given that Apple represents the MacBook Pro with retina display as a single, unitary product, described as the highest quality notebook display on the market. None of Apple’s advertisements or representations discloses that it produces the computers with display screens that exhibit different levels of performance and quality.”